Florida Pharmacy Technician Certification Practice Test

Which of the following is part of the Technician's role in Quality Assurance?

1. Completing the Accuracy Scan at Production

2. Using the appropriate shelf dividers to identify high-risk medications

3. Validating the customer's address before ringing up prescriptions

4. Informing customers that their medication is high-risk

The correct answer is: Completing the Accuracy Scan at Production

In the context of a Pharmacy Technician's role in Quality Assurance, completing the Accuracy Scan at Production directly relates to ensuring that medications are dispensed correctly and safely. This process involves checking that the right medication is being filled for the right patient, and that all relevant details, such as dosage and quantity, are correct before the prescription is finalized. Quality Assurance in a pharmacy setting is crucial, as it helps prevent errors that could lead to patient harm. The Accuracy Scan serves as a final check to identify any discrepancies that may have occurred during the filling process, thus enhancing the overall safety and effectiveness of pharmaceutical services. While other options may contribute to the broader spectrum of pharmacy operations and customer safety, they do not specifically reflect the focused role of a technician in the Quality Assurance process in the same direct manner as the Accuracy Scan does. For instance, identifying high-risk medications and validating customer addresses are important but fall under different responsibilities regarding medication management and customer service rather than the specific quality assurance protocols aimed at reducing dispensing errors.