Florida Pharmacy Technician Certification Practice Test

Which of the following is NOT typically included in the Notice of Privacy Practices?

1. The store hours

2. How the pharmacy discloses PHI

3. Patients' rights

4. Contact information for HIPAA questions

The correct answer is: The store hours

The Notice of Privacy Practices is a document that informs patients about how their protected health information (PHI) may be used and disclosed by a healthcare provider or pharmacy, as well as their rights concerning their health information. Including store hours does not pertain to the handling of PHI or patients' rights, which are central themes of the Notice of Privacy Practices. In contrast, how the pharmacy discloses PHI matters directly addresses the privacy and confidentiality aspects of patient health information. Furthermore, the rights of patients regarding their health records are crucial elements that must be covered, as they empower individuals to understand their control over their own information. Similarly, providing contact information for questions related to HIPAA is essential for ensuring patient access to assistance regarding their privacy rights. Overall, while store hours are relevant to customer service, they do not contribute to the legal and ethical framework intended by the Notice of Privacy Practices.